Dear friends and customers.
We are solving much quality problems from the beginning of this year.
But now still not find a better way.
We are only a Chinese store, also we not able to get little special support from xiaomi and other brands companies.
We only sell new phones, also tested them very carefully before send out, but they still have some bugs or faulty.
Now these phones not have good enough quality, also the factories not want to take their responsibility.
It is much hard and difficult for us to provide better local after-sale service.
We provide online technology support and software problems support, we will try our best to solve the problems ASAP.
But all hardware problems and quality problems, we have to ask customers to send back to our China address.
We now only have this way to provide the good repair quality.
But for the orders until today, we provide the same local after-sale service until 2018-04-05.
We will do as we promised.